Haryana Board Corporation › UHBVNL › CE PD and C › SE P and D

Appointment of a Call Centre Agency for Providing a AI-Based Voice Bot Solution, Centralized Customer Service Call Centre (CSCC) Bijli Suvidha Kendra (BSK) to UHBVN Customers

15h leftRef NIT_57_SE_Projects_CSCC_2026
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Work description

Please refer BID Document

Key details

Tender value
Not disclosed by the department
EMD
₹10.00 L
Tender fee
₹5,900
Category
Services
Sector
Not classified
Service category
Not classified
Product category
Miscellaneous Services
Tender type
Open Tender
Form of contract
Tender
Period of work
Not published
Bid validity
120 days
Location
Panchkula
District
Panchkula
State
Haryana
Pincode
134114

Dates

Published
18 Sept 2026, 04:00 pm
Document download from
18 Sept 2026, 04:00 pm
Document download until
9 Oct 2026, 01:00 pm
Bid submission from
18 Sept 2026, 04:00 pm
Bid submission closes
9 Oct 2026, 01:00 pm
Bid opening
12 Oct 2026, 01:00 pm
Pre-bid meeting
25 Sept 2026, 11:00 am
Pre-bid meeting place
Panchkula

All times as published by the source portal (IST). Always confirm against the official notice before relying on a deadline.

Bid documents

  • Tendernotice_1.pdfNIT Tender Notice688.73 KB
  • Tendernotice_2.pdfTechinical and Commericial Bid195.86 KB
  • Tendernotice_3.pdfPrice Bid118.03 KB
  • Tendernotice_4.pdfNIT_Document_RFP1226.27 KB
  • Tendernotice_5.pdfFORM10430.25 KB
  • NIT57.pdfRFP1204.04 KB
  • BOQ_628621.xlsBoQ404 KB

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Source

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